Search results for " content marketing"

showing 3 items of 3 documents

Digital content marketing in business markets : Activities, consequences, and contingencies along the customer journey

2022

Fundamental shifts in business-to-business (B2B) buying behavior make digital content marketing (DCM) a strategic priority for vendors, though firms struggle to achieve its full potential, as a customer-centric marketing approach. To address important knowledge gaps in extant research, this study identifies key activities for realizing customer-centric DCM in B2B markets and key contingencies that influence its performance outcomes. A theories-in-use approach, building on 56 interviews with managers at 36 B2B companies that have invested heavily in DCM, advances current literature by developing an activity-based conceptualization, grounded in relevant marketing research streams (customer en…

Marketingcustomer centricityasiakkuudenhallintaasiakaspalvelumarkkinointiviestintäcustomer engagementasiakkaatcustomer journeysasiakaskokemusdigital content marketingconceptualizationtheories-in-use approachdigitaalinen markkinointimarkkinoinnin suunnittelu
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Digital content marketing in B2B contexts: The drivers of engagement and electronic word of mouth communication at international trade shows

2023

El potencial que representan las redes sociales como una herramienta de marketing es indiscutible, permiten compartir información, construir redes, e influir en consumidores y marcas. Aún más, las redes sociales contribuyen al engagement empresa a empresa (B2B por sus siglas en inglés), ofreciendo un entorno perfecto para su desarrollo. En este sentido, la literatura en marketing ha reconocido la utilidad de las redes sociales en la promoción de ferias comerciales internacionales (ITS por sus siglas en inglés) empresa a empresa. Adicionalmente, en tiempos de crisis como lo es el COVID-19, la comunicación es uno de los principales desafíos en la gestión de emergencias, y las redes sociales s…

content analysissocial mediavalue co-creation practicesUNESCO::CIENCIAS ECONÓMICASbusiness-to-business (B2B)international trade showscovid-19electronic word of mouth (eWOM)message featurescountriesdigital content marketingcontent strategiespresence and amount of emojisengagement
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A New Development in Online Marketing: Introducing Digital Inbound Marketing

2015

This paper addresses the conceptualization, scale development and scale validation related to the study of consumer engagement in online settings. It first reviews this concept and draws attention to the multidimensionality of the construct, considering the underlying cognitive, emotional, and behavioral dimensions of consumer engagement. Then, it presents the foundation of this concept in relationship marketing and adds support to this proposition. Further, it proposes the construction and psychometric assessment of a 37 scales that examine all three dimensions, based on an international sample of 110 respondents who engage with a brand on a social media network. Based on multiple and succ…

scale validationonline marketingonline brandslcsh:Marketing. Distribution of productssocial mediacontent marketingsocial media marketingscale developmentonline marketing digital inbound marketing online brands content marketing social media marketing and search engine optimizationdigital inbound marketingrelationship marketingjel:M10and search engine optimizationjel:M31search engine optimizationlcsh:HF5410-5417.5multidimensional conceptconsumer engagementExpert Journal of Marketing
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